MAGIC MOBI LIMITED

Privacy Policy

Magic Mobi Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, mobile applications, and services (collectively, the "Services"). By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms, please do not use our Services.

Note: Our Services are intended for individuals aged 18 and over. If you are under the age of 18, you are not authorized to use our Services. By accessing or using our Services, you confirm that you are 18 years of age or older.
1. Information We Collect: 1.1 Personal Information

We collect personal identification information when you interact with our Services, including when you register for an account, fill out forms, subscribe to our communications, or contact us for support. This personal information may include:

· Name

· Email address

· Postal address

· Phone number

· Date of birth (to verify age)

· Payment details (if applicable)

· Any other information you provide during your interaction with our Services

We collect this data only when voluntarily submitted. You may choose not to provide certain information, but doing so may limit your ability to fully use our Services.

1.2 Non-Personal Information

We also collect non-personally identifiable information automatically as you interact with our Services. This may include:

· Browser type and version

· Device type and operating system

· IP address

· Usage patterns (e.g., pages visited, session duration)

· Geolocation data (if permitted by your device settings)

We use this data to improve user experience and service performance.
2. How We Use Your Information: We collect and process personal information in a variety of ways, all with the aim of improving your experience with our Services, making our games more engaging, and providing the highest level of customer support. Below, we break down how we use the personal information we collect:

2.1 To Provide and Improve Our Games and Services

The primary purpose of collecting your personal information is to deliver our games and other services to you. This includes:

· Game Features and Personalization: We use your data to personalize your gameplay experience. For example, we may use your name, in-game preferences, or location to customize in-game events, promotions, or advertisements that are relevant to you.

· Game Performance and Updates: Your usage data helps us identify technical issues, monitor game stability, and improve game mechanics. It also allows us to push updates, new levels, and bug fixes to ensure that you have the best gaming experience possible.

2.2 Communication and Customer Support

We may use your contact information to communicate with you regarding your account or game progress. This includes:

· Customer Support: We collect information when you contact us for support, whether for troubleshooting or general inquiries. This helps us assist you effectively by responding to issues such as login problems, in-game purchases, or gameplay issues.

· Marketing and Promotions: If you opt-in to receive marketing communications, we may send promotional emails, newsletters, or alerts about upcoming game events, new features, or special offers. You can opt out of these communications at any time.

· Surveys and Feedback: Occasionally, we may ask you to participate in surveys or provide feedback to help us improve our games. This feedback helps us understand your preferences and make necessary adjustments to our products.

2.3 To Process Transactions

When you make purchases through our games (such as in-app purchases, game currency, or downloadable content), we collect the necessary financial information to process your transactions securely. We use third-party payment processors to handle payments, and we may store transaction data for purposes such as:

· Order Fulfillment: To process your payments and deliver your purchased items or services within the game.

· Receipts and Records: To provide you with receipts or confirmations of your purchase.

2.4 For Analytics and Research

We use non-personal and aggregated data to analyze trends in player behavior and gameplay. This helps us improve game design, identify popular features, and enhance your overall experience. The analytics also help us understand which aspects of our games need improvement, allowing us to focus our efforts on what matters most to our players.
3. Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your user experience. Cookies are small files placed on your device that allow us to remember your preferences, monitor site usage, and personalize content.

· Cookies help us: Recognize repeat visitors, remember user settings, and improve website functionality.

· Control your cookies: You can modify your browser settings to control or reject cookies. However, disabling cookies may affect the functionality of some features of our Services.
4. How We Protect Your Information: We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure storage. While we strive to maintain the security of your data, please note that no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.
5. Sharing Your Information: We understand that your personal data is valuable, and we are committed to keeping it safe. However, there are certain circumstances in which we may share your information. Below are the specific ways in which we may share or disclose your personal information:

5.1 Service Providers

We may engage third-party service providers to assist us in the operation of our Services. These service providers are contractually obligated to use your personal data solely for the purpose of performing specific tasks on our behalf, and they must adhere to strict privacy and security measures. Some of the third parties we may work with include:

· Payment Processors: Companies that handle financial transactions, such as credit card processing, for in-app purchases or game subscriptions.

· Cloud Storage Providers: We may store your personal information and game progress on cloud servers for backup purposes.

· Email Marketing Services: We may use third-party services to send promotional emails, newsletters, or surveys.

5.2 Legal Requirements and Protection

We may share your personal data in the following circumstances, where we believe it is necessary to:

· Comply with Legal Obligations: This includes complying with any applicable laws, regulations, or legal processes such as subpoenas, warrants, or court orders.

· Protect Our Rights and Property: We may disclose information if we believe it is necessary to protect our legal rights, such as defending against fraud, cyberattacks, or violations of our terms of service.

· Prevent Harm: We may share your personal information to prevent potential harm or illegal activities, including, but not limited to, cases involving fraud, cyberbullying, or illegal behavior within our games.

5.3 Business Transactions

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. In such cases, we will notify you through email or a prominent notice on our website if your personal information is transferred to a new party and will be subject to a different privacy policy.

5.4 Aggregated or Anonymized Data

We may share aggregated, anonymized data with third parties for research, advertising, and analytics purposes. This data cannot be traced back to any individual user, and it is used to understand broader trends in game performance or user behavior.

5.5 User-Generated Content

When you interact with social features in our games, such as posting on forums, chat rooms, or participating in leaderboards, the information you share may be publicly visible. Please be mindful of the personal information you choose to share within these areas, as they are accessible to other players.

We take your privacy seriously and only share your personal information when absolutely necessary. We share data with trusted third-party service providers to enhance the functionality of our Services, ensure the processing of transactions, and provide customer support. We may also disclose personal information if required by law or in cases of legal disputes. Rest assured, we do not sell or rent your personal information to any third party.
6. International Transfers: As a global company, Magic Mobi Limited may transfer your personal information to countries outside of your home country. These transfers are necessary to provide our Services and improve the overall user experience. Please note that the laws and regulations regarding the protection of personal data vary by country, and some of these jurisdictions may not offer the same level of data protection as your home country.

6.1 Where We Transfer Your Data

Your personal data may be transferred to, and processed in, countries other than the one where you reside. These countries may include, but are not limited to, China (where our company is based), the United States, the European Economic Area (EEA), and other countries where we or our service providers operate.

6.2 Safeguards for International Transfers

When transferring personal data internationally, we ensure that appropriate safeguards are in place to protect your information and ensure it is handled securely and in compliance with applicable data protection laws. These safeguards may include:

· Standard Contractual Clauses (SCCs): In accordance with the European Union’s General Data Protection Regulation (GDPR), we may rely on Standard Contractual Clauses (SCCs) for transferring data to countries outside the European Economic Area (EEA). These clauses provide contractual guarantees that your personal data will be protected.

· Adequacy Decisions: If we transfer personal data to countries deemed to have adequate data protection laws by the European Commission or other relevant authorities, such transfers will be made based on such adequacy determinations.

· Data Processing Agreements (DPAs): We may enter into data processing agreements with third-party service providers to ensure they handle your personal data in compliance with applicable laws and in accordance with our privacy practices.

6.3 Your Consent

By using our Services and submitting personal information, you acknowledge and consent to the transfer of your data to countries outside of your country of residence, as described in this Privacy Policy. You also consent to the processing of your data in accordance with the applicable data protection laws of the jurisdictions involved in the transfer.

6.4 Risk Acknowledgment

Please note that, while we take reasonable precautions to protect your personal information during international transfers, no security measure can provide absolute protection. As such, by using our Services, you acknowledge the risks involved in the international transfer of your personal data.
7. Your Rights and Choices: You have several rights regarding your personal data:

· Access and update your information: You can request access to or update the personal information we hold about you.

· Delete your information: You may request that we delete your personal information, subject to certain legal exceptions.

· Opt-out of communications: You can unsubscribe from promotional emails at any time.

· Control cookies: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us at [email protected].
8. Data Retention: We retain your personal information for a period of 3-5 years from the date of collection, or for as long as necessary to provide you with our Services, comply with legal obligations, and fulfill our business needs. After this retention period, we will delete or anonymize your data unless retention is required by law for accounting or reporting purposes.
9. Children's Privacy: Our Services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected personal information from a user under 18, we will take immediate steps to delete that information.

If you are under 18, please do not attempt to register for our Services or submit any personal information to us.
10. Third-Party Links: Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
11. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of the policy. By continuing to use our Services after changes are made, you accept the revised Privacy Policy.
12. Summary: This Privacy Policy outlines how Magic Mobi Limited collects, uses, and protects your personal information. We respect your privacy and ensure that your data is handled securely and in accordance with applicable data protection laws. By using our Services, you consent to the collection, use, and transfer of your data as described in this policy.
13. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:

Magic Mobi Limited

Email: [email protected]

Address:FLAT/RM D 8/F, SUN FAI COMM CTR NO.576 RECLAMATION STREET, MONG KOK HONG KONG.

We are committed to addressing any concerns and protecting your privacy!